← Glossary · AI Term

AI Agency

An AI agency is a service business that helps other businesses adopt AI - either through done-for-you implementations (like Relvexa), consulting, training, or white-label fulfillment for other agencies. The category emerged in 2024-2026 as AI tools went mainstream.

The longer version

AI agencies vary widely in pricing and approach. Enterprise AI agencies charge $5,000-$50,000/mo and serve businesses with engineering teams. SMB AI agencies (Relvexa included) charge $149-$2,997 and serve owner-operator businesses. The biggest differentiator: whether the agency BUILDS custom AI (engineering-heavy, slow) vs IMPLEMENTS productized AI (services-heavy, fast). Most SMBs do not need custom-built AI - they need someone to install the right pre-built tools.

Common questions

What questions should I ask an AI agency?

What is your delivery timeline? Can I see real client examples? What is your refund policy? Do you offer a free initial audit?

How long should I expect to wait for first results?

Reputable agencies have first implementation live within 7-14 days. Anything slower is a red flag for SMB engagements.

Should I work with a generalist agency or AI-specific one?

AI-specific agencies usually deliver faster + better results because the work is their main thing, not a side offering.

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